Politique de remboursement

Cancellation, Return & Refund Policy – Nhfineart

Thank you for shopping at Nhfineart. We take pride in the quality and uniqueness of our hand-painted artwork and want you to be fully satisfied with your purchase.

Order Cancellations

• Orders can be canceled within 24 hours of purchase.

• After 24 hours, our artists may have started creating your piece, and cancellations will no longer be possible.

• To cancel, contact us at info@nhfineart.com as soon as possible.

Return Rules

• Returns accepted for 30 days from the date you receive your order.

• Customer pays return shipping, unless the item is damaged or defective.

• 20% restocking fee applies to all non-defective returns.

• No final sale items, except for custom or personalized hand-painted artworks (e.g., portraits or commissions), which are non-refundable unless damaged during transit.

• Items must be returned in their original condition and packaging.

• We recommend using a trackable shipping service or purchasing shipping insurance.

Refunds

• Once your return is received and inspected, we will notify you of the refund approval or rejection.

• Approved refunds are credited to your original payment method within 5–10 business days.

• Shipping costs are non-refundable, unless the return is due to damage or defect.

Exchanges

• We accept exchanges if the item arrives damaged or defective. Contact us within 7 days of delivery with clear photos.

• Exchanges for non-defective items (e.g., a different style) may be considered on a case-by-case basis.

Contact Us
For any questions regarding cancellations, returns, or refunds, email us at info@nhfineart.com.

Thank you for supporting our handcrafted, one-of-a-kind artwork. We’re here to help if you have any questions or concerns.